Topps Private Investigation & Security Firm, LLC

Job Summary

We are looking for a dedicated Administrative Dispatcher to join our team. This role is a vital link between our office and our field staff. You will be responsible for maintaining employee records and compliance while managing the dispatching and communication for our team.

Key Responsibilities

Administrative Duties:

• Maintain and update employee personnel files and digital records within Google Drive.
• Assist with the preparation of onboarding materials and new hire documentation.
• Ensure company compliance with local, state, and federal regulations.
• Provide administrative support for payroll processing.
• Monitor correspondence through Gmail and Google Calendar.

Dispatch & Coordination Duties:

• Serve as the point of contact for field staff, providing clear and timely dispatch instructions.
• Monitor real-time progress of field teams and communicate adjustments as needed to maintain efficiency.
• Record and log all dispatch activity accurately in the company tracking system.
• Handle incoming inquiries and relay information to the appropriate personnel.

Requirements & Qualifications

• High School Diploma or equivalent; Associate degree in Business or HR preferred.
• Proven experience in an administrative, HR support, or dispatching role.
• Highly skilled in the Google Workspace ecosystem and a proven ability to seamlessly adapt to specialized service-management software
• Excellent verbal and written communication skills with a professional demeanor.
• Strong multitasking abilities and the capacity to prioritize tasks in a fast-paced environment.
• Ability to handle confidential employee information with a high level of professionalism.

Work Environment

• This is a hybrid position requiring some in field work.
• Must be comfortable utilizing multiple screens and communication platforms simultaneously.